Questions & Answers

In order to identify the optimal size of the dog trailer, you should consider the weight, height and required resting space for your dog. The trailer is intended to be stable and safe, and should therefore not be too large. If you think the trailer is a little too spacious for your dog, it can be complemented with a dog bed, blankets or similar. The Pluto M is an allround size with a weight limitation of 35 kg. Interior height is 63 cm. This means that breeds like cocker spaniel, border collie, bulldog, terrier, dachshund and similar breeds fit well. The Pluto L is a trailer for larger breeds, and the weight limitation is 40 kg for bicycling and 45 kg for strolling. The interior height is 82 cm, and the trailer is therefore suitable for breeds like golden retriever, German shepard and dobermans. Perhaps are you also bringing 2 dogs?

Yes, Pluto is very easy to fold either if you keep the wheels on or simply remove them to make it even smaller. Remember to take out pillows, blankets etc that are inside the stroller before you fold it. 

The Pluto dog trailer comes in two different sizes and weight limits, suitable for most dog breeds. Pluto M is best for small and medium-sized breeds, while Pluto L is designed for larger breeds. No trailer fits every dog perfectly, so choose the size according to your dog’s measurements and weight.

It may take some time for your dog to get comfortable with a new trailer, so start slowly and step by step. Let your dog explore the trailer indoors without wheels, with the doors open and treats inside. Once your dog feels at ease, attach the wheels and practice getting in and out. Train with short sessions while the trailer is stationary before you start rolling. Only when your dog is confident should you attach the trailer to the bike and begin by walking alongside it. Then you can gradually move on to short bike rides. Reward calm behavior and take small steps.

Also read our article on getting your dog used to a bike trailer.

Yes, it is possible to use Pluto to transport other things than your dog. You can safely put groceries, picnic equipment, beach equipment or other necessities in the stroller. It is important to ensure that the weight is evenly distributed and that the load does not exceed the weight limit of the trolley to ensure stability and safety during transport.

Additionally, we also offer the Hamax Venture cargo trailer, which is specially designed for transporting goods and equipment.

When not in use, the trailer should be stored in a dry place – preferably indoors, such as in a shed, garage, or closet. The Hamax Pluto is foldable and can be collapsed flat for compact storage.

For extra protection, you can use Hamax’s custom-fit storage cover, which shields against dust, sun, and rain when the trailer is kept outside.

You can get spare parts through authorized Hamax dealers. They can order new parts if something is worn out or missing.

Tip! In our spare parts overview, you can easily find the article numbers for each part – it’s a good idea to bring this information to your dealer.

Yes, as long as the dogs’ combined weight does not exceed the maximum permitted load. There is no divider, so the dogs must be able to share the space and get along. For extra comfort, you can use a soft mat or the Pluto dog bed.

Keep the trailer clean and dry, and wash it with mild soap and water when needed. The floor and side panels can be removed for a more thorough cleaning. Regularly check tyre pressure, wheels, couplings, and reflectors. A few minutes of maintenance will ensure long service life and safe use.

Yes, the Hamax Pluto dog trailer has adjustable suspension on the rear wheels with three levels. The suspension absorbs bumps from uneven surfaces and gives the dog a smoother, more comfortable ride – especially important for older or sensitive dogs. You can adjust it according to weight and terrain: softer for gravel and trails, firmer for asphalt and heavier dogs.

A dog trailer provides safer and more flexible transport for your dog. It protects against traffic, hot asphalt, and overexertion – especially for older dogs, small breeds, and dogs with health issues. You can take your dog on longer rides, city trips, or into busy areas while protecting their paws and joints. The trailer also has room for extra luggage and ensures a safe, comfortable ride.

Yes, Pluto comes with a stroller wheel and an adjustable handlebar as standard. It functions as a 2-in-1 bike and stroller trailer. The front wheel swivels for easy maneuvering, and the handlebar is height-adjustable – perfect for city trips, shopping malls, or vet visits.

The Hamax Pluto dog trailer withstands light rain and splashes, but in heavy or prolonged rain, an additional rain cover is recommended. Hamax offers a tailor-made rain cover as an accessory for extra protection.

Pluto is designed for walking and cycling – not for active jogging.

No, the dog bed and other accessories are sold separately. The trailer can easily be used without a dog bed, but a bed provides extra comfort, especially on longer trips.

Yes, the bike arm can be stored in a dedicated pocket inside the trailer when not in use. This makes it easy to switch between bike and stroller mode – without the arm taking up unnecessary space or lying loose.

Yes, Pluto has a practical front pocket, perfect for small items such as dog bags, treats, keys, or a mobile phone. It makes it easy to keep the essentials within reach on your trip.

Yes, the interior of the Hamax Pluto is both comfortable and easy to maintain. The floor and lower walls are designed for easy cleaning – they can be removed for quick and practical washing. This makes it simple to keep the trailer hygienic after trips in mud, rain, or snow.

Some restlessness is normal at first. Gradual adaptation helps – let your dog be a little tired before the ride, for example after play or a walk. Start with short trips, give praise and treats along the way. See also our guide on how to get your dog used to the trailer.

Yes, the Hamax Pluto has openable side mesh windows that provide good ventilation and visibility for the dog. They offer extra airflow on warm days and make it easier for dogs with limited mobility to exit from the side. Practical and comfortable – for both dog and owner.

On Hamax Pluto models produced from 2024 onwards, the entire fabric cover can easily be replaced. You can order a new cover through an authorized Hamax dealer.

Tip! In our spare parts overview, you can easily find the article numbers of the different parts – it’s a good idea to bring this information to your dealer.